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If you just click the program icon, you'll get a hyperlinked list of sites where the program works.

Click it to download the file to your computer. Then right-click to choose DownloadHelper from the menu and you'll see the file listed. However, instead of the expected click on the icon to download files, you place your mouse on the Web page that holds the file you seek. When you access a site that DownloadHelper can pull files from, the icon goes from gray to multicolored and becomes animated. After install, you'll find a new icon on your browser toolbar. It isn't a difficult process, but it's not as intuitive as we'd expect. That issue aside, the program could use a less convoluted approach. The problem was that the version it was pointing to was the same as the one we'd just installed. As soon as we installed it, DownloadHelper immediately directed us to the publisher's Web site to read a message that we hadn't downloaded the latest version. This tiny Firefox add-on helps with downloading items from the Internet, but install suffers from a minor glitch.